Shipping policy

Shipping Policy

Thank you for choosing Garden Yours.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, processing times may be slightly longer.

Shipping Methods

We work with trusted shipping partners to ensure your order arrives safely and efficiently.

Estimated Delivery Times

  • United Kingdom: 2–7 business days

  • Europe: 5–12 business days

  • International: 7–20 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details where available.

Shipping Delays

Garden Yours is not responsible for delays caused by customs clearance, weather conditions, courier issues, or other unforeseen circumstances.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We cannot guarantee replacement or refund for orders shipped to incorrectly provided addresses.

Contact Information

Email: support@gardenyours33.com

Phone: +44 131 628 5743

Address: 265 Colinton Road, Edinburgh, EH13 0PP